Random Program Concierge

Simplify Your Random Drug and Alcohol Program

Effectively managing a random drug and alcohol program and achieving annual compliance requirements can be challenging. Our Random Program Concierge team provides a seamless white-glove experience and can help facilitate the success of your compliance program.

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Create a Seamless Random Program Experience

Our Random Program Concierge team can help you facilitate the success of your compliance program:

Compliance expertise to support goals for all DOT modes
Drug testing services to support federal and local compliance requirements
Coordination of electronic registration for drug services
Offloading administrative tasks and relieve process management workload
Keeping employees on track and client program owners informed of program performance

Random Program Concierge Benefits

Our Random Program Concierge team will handle process management, chasing and tracking of results, collect and review prior results and records, and order follow-up services as needed.

Our Random Program Concierge team registers your employee, identifying a convenient location that meets your expectations.

How Random Program Concierge Works

Step 1

Client provides eligible participant list.

Step 2

Sterling's RPA runs Random Selection and generates a list of testing participants.

Step 3

Random Program Concierge team launches Random Order, registers candidate for required services based on the zip code provided and emails details to candidate.

Step 4

Client sends candidates for testing.

Step 5

Collection Site sends specimen(s) for testing and results are released to Sterling.

Step 6

Client receives proactive reporting based on their specific requirements.

Offload Your Drug & Health Screening Program with Concierge Services

Sterling’s Director of Concierge Operations, Christina Johansen, shares how our random program concierge services have enabled organizations to speed up the random program process while empowering HR and TA teams to refocus their time on other business areas.

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