Client Hub

Manage Your Entire Screening Program in One Place

Sterling's Client Hub makes it easy for you to access our robust suite of global services while managing orders and other hiring tasks seamlessly.

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Accelerate Your Hiring Process

Today’s hiring environment is rapidly changing. HR professionals need a modern, easy-to-use platform to effectively conduct background screening for job candidates and to onboard new employees.

Client Hub was specifically designed to improve productivity across your hiring team so that you can remain agile in the face of changing market demands.

Our straightforward, technology-enabled workflows can help you:

  • Minimize cumbersome paper-based processes
  • Reduce errors with less manual data entry
  • Scale globally with one consistent user experience
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The Sterling Advantage

Simple

Relevant information is displayed front and center, helping you make informed hiring decisions with ease.

Seamless

Order any of our pre-hire screening, identity, or post-hire monitoring services, all via one central portal.

Flexible

Configurable account settings can easily evolve as your hiring needs change over time. 

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An Intuitive Experience

Whether you need to conduct a criminal background check, confirm education or employment experience, or conduct a drug test for your candidate, Client Hub helps you reduce complexity with a wide range of easy-to-use features:

  • Save time with options to place bulk orders using our Invite Manager
  • View real-time status updates throughout the entire order lifecycle
  • Manage workloads with our flexible Assignee feature
  • Find relevant information quickly with dynamic search options

Simplify Your Routine

Add a package with the necessary screening service(s) to a new invite in Client Hub. 

We'll send a screening invite directly to your candidate so that they can use our highly-rated Candidate Hub to complete consents and submit any other data required for your screening order.

Once we receive and fulfill your order, we'll delivers results from criminal record searches, drug testing, verifications, and other services together in an easy-to-read final report, along with any applicable supporting documents.

Easily review the results of the screening order and initiate any required follow-up actions or tasks directly from Order Manager.

This includes tasks like initiating the two-step Adverse Action process and other Individualized Assessment and Fair Chance tasks using our built-in compliance tools

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Make Confident Hiring Decisions

Order Manager centralizes candidate information, service results, and any relevant attachments for you in a single location:

  • Navigate orders more efficiently with easy-to-read, color-based results 
  • View real-time status updates throughout the entire order lifecycle
  • Initiate required follow-up actions with a few simple clicks 
  • Track actions taken with a detailed Activity Log 

Get Started Today

Want more info on how you can manage a streamlined screening experience in the Client Hub? Reach out to us today. Click the option that best describes you.

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